We want every Radiant Art99 purchase to arrive exactly as expected. This policy explains when returns are accepted, how refunds are processed and how we support you if something goes wrong.
We believe in transparent policies that are easy to understand. Below you'll find everything you need to know about returns, refunds and warranty coverage for Radiant Art99 products.
Every Radiant Art99 artwork is carefully crafted and inspected before dispatch. We stand behind the quality of our handcrafted LED Wall Art and CopperArt and are committed to resolving genuine manufacturing or shipping issues fairly and promptly.
Eligible products may be returned within seven (7) calendar days from the date of delivery.
Once your returned product is received and inspected, we'll notify you of the outcome.
If your order arrives damaged, defective or incorrect, please contact us within 48 hours of delivery.
Depending on the situation we will provide a replacement, repair or refund.
Standard LED Wall Art includes a limited thirty (30) day warranty against manufacturing defects under normal indoor use.
The warranty does not cover accidental damage, water damage, misuse, incorrect power adapters, unauthorized modifications or normal wear.
If you have any questions regarding returns, refunds or warranty claims, please contact our support team and we'll be happy to assist you.
